Case Studies
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Case Studies
Employer Liability Case Studies
Burn injury sustained at hotel
You do not expect to be burnt whilst staying as a guest at a hotel but this is what happened to Mrs X in March 2016. Whilst putting her towel on the towel rail, Mrs X sustained a nasty burn injury to her wrist. The towel rail was extremely hot and quite evidently dangerous. Mrs X contacted Russell Worth Solicitors who were happy to represent her, on a no win no fee basis, in a personal injury claim. Initially the hotel denied responsibility for the accident stating there were signs to warn of the towel rail being hot. This was not a successful argument however as this simply evidenced that the hotel were aware of the excessive heat of the towel rails, did nothing about it and gave guests no means with which to adjust the temperature. BW, public liability specialist here at Russell Worth, successfully argued Mrs X’s case and the hotel’s insurers changed their stance and admitted responsibility for the accident. Following this admission, the insurance company for the hotel offered Mrs X the sum of £2,500 for the pain and suffering she had injured. With Mrs X’s agreement, BW made a counter offer of £3,000 and this was agreed upon. Commenting on the case Mrs X said the following: “I found Russell Worth Solicitors to be very efficient and handled my claim very quickly. After failing to handle my claim on my own, Russell Worth took all the hassle out of the distress I was experiencing as a result of my injury and go me a satisfactory result. Thank you.”Free Claim Assessment
If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.
Holiday spoilt by fall at Butlins
Mrs X was on holiday at Butlins when she tripped on a raised drain and fell to the ground injuring herself. Hospital treatment and physiotherapy were needed due to a fractured scaphoid in Mrs X’s left hand together with soft tissue damage to her hands, knees and chin. The fall had also accelerated a pre-existing degenerative condition by three years. JH, public liability specialist here at Russell worth, was happy to represent Mrs X in a personal injury claim as the accident was through no fault of her own and could have been avoided had Butlins sufficiently maintained their grounds. JH notified Butlins and their insurers of the claim and they admitted responsibility for the accident, following which settlement negotiations began. In order to ensure JH correctly valued Mrs X’s claim he arrange for her to meet with an independent medical expert who completed a medical report. This report included details of Mrs X’s injuries together with the likely timescale in which she could expect to recover. The cost of this appointment and report was included in the claim which JH ran on a no win no fee basis – as is the case with all cases we run on behalf of clients. After some negation, and following JH’s advice, Mrs X accepted the sum of £4,200 for the pain and suffering she had sustained. Mrs X was happy with this award and commented as follows: “Excellent service. I was very pleased with the way my claim was handled, it was very straight forward and professional.”Free Claim Assessment
If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.
Road Traffic Accident Case Studies
Accident in taxi results in client being injured
Mrs X from Brighton called the National Accident Helpline following an accident whilst getting into a taxi. Before Mrs X had both her legs in the taxi and was seated, the driver pulled away, resulting in Mrs X being injured. The National Accident Helpline transferred Mrs X to Russell Worth Solicitors and we were happy to represent her in a personal injury claim on a no win no fee basis. JT issued court proceedings against the insurance company for the taxi firm as they denied responsibility for the accident. JT also arranged for Mrs X to meet with medical experts who prepared reports on her physical and psychological injury. Mrs X had sustained soft tissue damage to her right knee and suffered with travel fear for several months following the accident. It is a standard Court requirement for parties in litigation to make all attempts possible to settle claims prior to a Court trial to avoid the need for expensive Court costs and time. To this end, despite not admitting responsibility, the insurance company for the other side put forward an offer to settle the matter in the sum of £2005. JT advised Mrs X that this offer was too low and it was subsequently rejected. The third party then increased their offer to £2850. JT advised Mrs X that this offer was also too low, however, Mrs X was keen to get the matter concluded and accepted the award. Commenting on the case Mrs X said the following: “I would recommend this company very good. Communication by email and phone was incredibly helpful & understanding. Very good would not hesitate to use them again or recommend them to friends and family.”Free Claim Assessment
If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.
Road traffic accident leaves client with back and neck injury
Whilst travelling as a passenger, the car Mr F was in was hit by a third party who had pulled out from a junction causing an accident. Mr F was injured through no fault of his own and therefore legally entitled to make a personal injury claim for compensation. Mr F contacted the National Accident Helpline who put him in contact with KD, road traffic accident specialist, here at Russell Worth. KD was happy to represent Mr F on a no win no fee basis and wasted no time in notifying the third party insurance company of the claim. Less than two weeks later an admission of responsibility was received from the insurance company along with an offer of £1,000 to settle the claim. Following KD’s advice, Mr F rejected this initial offer from the insurance company. At this point, medical evidence had not be sought and it was impossible to put a value on the claim without knowing the likely prognosis. KD arranged for Mr F to attend an independent medical expert, at no cost to himself, who carried out an examination and prepared a report. The medical expert advised Mr F’s injuries would take in the region of 10 months to heal and attributed them to the incident. After some negotiation, Mr F accepted the sum of £3,200 in settlement of his claim by way of compensation for the pain and suffering he had endured. This was some £2,200 more than the insurance companies initial offer of £1,000 and therefore well worth proceeding to obtain medical evidence. Commenting on the case Mr F said the following: “Great. Made it very easy to put my claim in, kept me updated through out the process and the advise I received was great, thank you for all your help.”Free Claim Assessment
If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.
Employer Liability Case Studies
Burn injury sustained at hotel
You do not expect to be burnt whilst staying as a guest at a hotel but this is what happened to Mrs X in March 2016. Whilst putting her towel on the towel rail, Mrs X sustained a nasty burn injury to her wrist. The towel rail was extremely hot and quite evidently dangerous. Mrs X contacted Russell Worth Solicitors who were happy to represent her, on a no win no fee basis, in a personal injury claim. Initially the hotel denied responsibility for the accident stating there were signs to warn of the towel rail being hot. This was not a successful argument however as this simply evidenced that the hotel were aware of the excessive heat of the towel rails, did nothing about it and gave guests no means with which to adjust the temperature. BW, public liability specialist here at Russell Worth, successfully argued Mrs X’s case and the hotel’s insurers changed their stance and admitted responsibility for the accident. Following this admission, the insurance company for the hotel offered Mrs X the sum of £2,500 for the pain and suffering she had injured. With Mrs X’s agreement, BW made a counter offer of £3,000 and this was agreed upon. Commenting on the case Mrs X said the following: “I found Russell Worth Solicitors to be very efficient and handled my claim very quickly. After failing to handle my claim on my own, Russell Worth took all the hassle out of the distress I was experiencing as a result of my injury and go me a satisfactory result. Thank you.”Free Claim Assessment
If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.
Holiday spoilt by fall at Butlins
Mrs X was on holiday at Butlins when she tripped on a raised drain and fell to the ground injuring herself. Hospital treatment and physiotherapy were needed due to a fractured scaphoid in Mrs X’s left hand together with soft tissue damage to her hands, knees and chin. The fall had also accelerated a pre-existing degenerative condition by three years. JH, public liability specialist here at Russell worth, was happy to represent Mrs X in a personal injury claim as the accident was through no fault of her own and could have been avoided had Butlins sufficiently maintained their grounds. JH notified Butlins and their insurers of the claim and they admitted responsibility for the accident, following which settlement negotiations began. In order to ensure JH correctly valued Mrs X’s claim he arrange for her to meet with an independent medical expert who completed a medical report. This report included details of Mrs X’s injuries together with the likely timescale in which she could expect to recover. The cost of this appointment and report was included in the claim which JH ran on a no win no fee basis – as is the case with all cases we run on behalf of clients. After some negation, and following JH’s advice, Mrs X accepted the sum of £4,200 for the pain and suffering she had sustained. Mrs X was happy with this award and commented as follows: “Excellent service. I was very pleased with the way my claim was handled, it was very straight forward and professional.”Free Claim Assessment
If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.
