Case Studies

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Employer Liability Case Studies

Slip in supermarket breaks client's shoulder

Whilst out shopping, Mrs M was shocked when she slipped on a spillage and fell, breaking her left shoulder. Sainsburys had failed to clear up the spillage or place any warning signs over it until such time as it could be cleared up. Sainsburys had failed in their duty of care to ensure, as far as possible, customers safety whilst at their premises. RL, public liability specialist here at Russell Worth, represented Mrs M in a personal injury claim and this was done on a no win no fee basis. Sainsburys insurers admitted responsibility for the accident and RL arranged for Mrs M to attend an independent medical expert. This was to ensure any future medical needs would be identified and met. The medical expert also prepared a medical report following the appointment which was used to support Mrs M claim and help RL assess the level of compensation to which Mrs M was entitled. As well as the injury to her shoulder, Mrs M had also incurred financial losses such as having to use bus and train transport due to not being able to drive her car. These additional costs were included in the claim for compensation. After some negotiation, Mrs M was awarded the sum of £6,088 in full and final settlement of her claim. Commenting on the case, Mrs M said the following: “The staff were always responsive. I appreciated being kept informed at every point during the process. And it was always possible to speak to someone about any concerns that I had along the way.”

Free Claim Assessment

If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.


Burn injury leaves client unable to enjoy honeymoon

After carrying out a Google search, Mrs B sought advice from Russell Worth following a leg treatment she had received which left her with painful burns. Mrs B , who following the treatment was due to go on her honeymoon, was unable to fully enjoy her holiday as she was concerned about sun exposure to her burnt legs. CH, public liability claims specialist here at Russell Worth, represented Mrs B in a claim against the beauty clinic which had provided her with the treatment. The clinic denied responsibility for the injuries and the battle commenced. Mrs B had good evidence to support her claim, including photographs of her injuries, and CH pressed on with the claim by issuing Court proceedings and obtaining Witness Statements. The clinic were certainly not sure of their chances in Court as to avoid this their solicitors put forward an offer of £4147 to compensate Mrs B for her pain, suffering and loss of holiday enjoyment. Based on medical evidence and previous case law, CH advised Mrs B that this was a good offer and she was happy to accept. Commenting on the case Mrs B said the following: “Helpful and effective resolution. I found this company to be helpful and whilst it may have taken over a year, I completely understand why. Thankfully, a positive outcome was achieved and I felt some closure on what had happened to me, also that I did the right thing from a moral point of view.”

Free Claim Assessment

If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.


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Road Traffic Accident Case Studies

Speedy settlement following road traffic accident

HR, road traffic accident specialist here at Russell Worth, represented Mr S following an accident in which he was rear end shunted. Mr S sustained soft tissue injuries to his neck, back and shoulders together with headaches. Following Mr S’s instructions, HR notified the insurance company for the third party driver of the claim and within three weeks they had admitted responsibility for the accident. HR then arranged for Mr S to attend for physiotherapy treatment, the cost of which was to be paid by the other side’s insurance company. It is standard practice for medical evidence to be obtained to link the injuries to the accident itself and HR therefore arranged for Mr S to attend a medical appointment with an expert at no cost to him. The medical expert confirmed that Mr S’s injuries were as a result of the accident and that the likely timescale for recovery would be ten months. The insurance company, to start, offered Mr S the sum of £3,200 for his pain and suffering which, after negotiation, was increased to £3,500. There was an additional sum paid for physiotherapy costs and travel expenses. Mr S, with advice from HR, was happy to accept the final sum offered and said the following regarding the whole claims process: ‘a satisfied customer. From the very first phone called to the final letter containing my cheque I found all the members of staff very helpful and professional.’

Free Claim Assessment

If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.


Road rage leaves client with knee injury

On 21st October 2015 Mr D was a passenger in a refuse lorry which was stationary in traffic.  A taxi driver attempted to undertake the lorry believing it was parked.  Mr D got out of the lorry to inform the taxi driver they were queuing in traffic however the taxi driver proceeded to move forwards towards Mr D hitting his right leg three times. This unexpected and frightening experience left Mr D with pain and swelling to his knee which was expected to take up to four months to recover. NG, road traffic accident specialist, represented Mr D in a claim for personal injury. The third party were difficult to begin with and defended the claim stating the incident and injury had not occurred. Russell Worth arranged for Mr D to attend a medical expert, at no cost to himself, who prepared a medical report in support of his claim.  NG then issued Court proceedings and before the matter got so far as the Courts she was successful in obtaining an award of £2,500 for Mr D to compensate him for the pain and suffering he had experienced. Commenting on the case Mr D said the following; “Quick helpful and v. professional.  The helpline couldn't have been anymore helpful when I made my initial call. From the start to the end of the case the team was always on hand to answer any questions. Would recommended to anyone that needs the service of a professional claims team.”

Free Claim Assessment

If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.


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Employer Liability Case Studies

Slip in supermarket breaks client's shoulder

Whilst out shopping, Mrs M was shocked when she slipped on a spillage and fell, breaking her left shoulder. Sainsburys had failed to clear up the spillage or place any warning signs over it until such time as it could be cleared up. Sainsburys had failed in their duty of care to ensure, as far as possible, customers safety whilst at their premises. RL, public liability specialist here at Russell Worth, represented Mrs M in a personal injury claim and this was done on a no win no fee basis. Sainsburys insurers admitted responsibility for the accident and RL arranged for Mrs M to attend an independent medical expert. This was to ensure any future medical needs would be identified and met. The medical expert also prepared a medical report following the appointment which was used to support Mrs M claim and help RL assess the level of compensation to which Mrs M was entitled. As well as the injury to her shoulder, Mrs M had also incurred financial losses such as having to use bus and train transport due to not being able to drive her car. These additional costs were included in the claim for compensation. After some negotiation, Mrs M was awarded the sum of £6,088 in full and final settlement of her claim. Commenting on the case, Mrs M said the following: “The staff were always responsive. I appreciated being kept informed at every point during the process. And it was always possible to speak to someone about any concerns that I had along the way.”

Free Claim Assessment

If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.


Burn injury leaves client unable to enjoy honeymoon

After carrying out a Google search, Mrs B sought advice from Russell Worth following a leg treatment she had received which left her with painful burns. Mrs B , who following the treatment was due to go on her honeymoon, was unable to fully enjoy her holiday as she was concerned about sun exposure to her burnt legs. CH, public liability claims specialist here at Russell Worth, represented Mrs B in a claim against the beauty clinic which had provided her with the treatment. The clinic denied responsibility for the injuries and the battle commenced. Mrs B had good evidence to support her claim, including photographs of her injuries, and CH pressed on with the claim by issuing Court proceedings and obtaining Witness Statements. The clinic were certainly not sure of their chances in Court as to avoid this their solicitors put forward an offer of £4147 to compensate Mrs B for her pain, suffering and loss of holiday enjoyment. Based on medical evidence and previous case law, CH advised Mrs B that this was a good offer and she was happy to accept. Commenting on the case Mrs B said the following: “Helpful and effective resolution. I found this company to be helpful and whilst it may have taken over a year, I completely understand why. Thankfully, a positive outcome was achieved and I felt some closure on what had happened to me, also that I did the right thing from a moral point of view.”

Free Claim Assessment

If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.


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